je772 Privacy Policy

1Introduction

je772 ("we", "us", "the Platform") operates je772.bet, an online casino and sports betting platform serving players in Bangladesh. We are committed to safeguarding the privacy and personal data of everyone who registers or interacts with our platform. This Privacy Policy ("Policy") describes in clear terms what personal data we collect, the purposes for which it is used, the circumstances under which it may be shared, how long it is retained, and the rights available to you as a data subject.

This Policy applies to all personal data collected through je772.bet, our mobile browser experience, customer support interactions, and any promotional communications we send. By registering an account on je772, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern the overall use of the je772 platform.

2What Data We Collect

je772 collects personal data across the following categories. We collect only the data that is necessary and proportionate to the purpose for which it is used:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless specifically required for responsible gaming support purposes and only with your explicit consent.

3How We Use Your Data

je772 uses the personal data we collect strictly for legitimate platform operations. The specific purposes for which your data is processed are:

• Account creation and authentication — to verify your identity, create your player account, and enable secure login to je772.
• KYC and regulatory compliance — to fulfill identity verification requirements and detect underage or fraudulent account activity.
• Transaction processing — to handle BDT deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and to maintain accurate financial records.
• Customer support — to respond to queries, resolve disputes, process complaints, and provide account assistance.
• Responsible gaming — to monitor gaming patterns, apply deposit limits and self-exclusion periods, and proactively identify players who may need support.
• Fraud prevention and security — to detect suspicious activity, prevent money laundering, investigate potential Terms & Conditions violations, and protect the integrity of the platform.
• Service communications — to send you essential account notifications, transaction confirmations, and, where you have opted in, promotional offers and bonus alerts relevant to your activity on je772.

4Legal Basis for Processing

je772 processes your personal data under one or more of the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions you agreed to when creating your account, including processing transactions and providing gaming services.
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and statistical analysis of aggregated, anonymised data to improve je772 services.
• Consent — processing for optional marketing communications and the use of non-essential cookies, which you may withdraw at any time without affecting the lawfulness of prior processing.
• Legal obligation — processing required to comply with applicable anti-money laundering regulations, age verification requirements, and any mandatory reporting to competent authorities.

5Sharing Your Personal Data

je772 does not sell, rent, or trade your personal data to any third party. We may share your data only in the following limited and controlled circumstances:

• Payment processors — bKash, Nagad, Rocket, Upay, and banking partners, solely to facilitate the processing of your BDT deposits and withdrawals. These partners receive only the minimum data required to complete your transaction.
• Identity verification providers — third-party KYC service providers who assist with age verification and document authentication. These providers operate under strict data processing agreements with je772.
• Game content providers — such as Pragmatic Play, Evolution Gaming, and other licensed studios, who may receive anonymised session data for technical game-performance purposes. These providers do not receive personally identifiable information.
• Legal and regulatory authorities — where je772 is legally required or compelled by a court order or competent regulatory authority to disclose your data. In such cases, je772 will disclose the minimum information required to satisfy the legal obligation.

6Payment Data and Third-Party Processors

When you make a deposit or request a withdrawal on je772, your transaction is routed through your chosen payment method — bKash, Nagad, Rocket, Upay, or a partner bank. je772 does not store your full mobile banking PIN, card number, or internet banking credentials at any point. These details are entered directly into the payment provider's interface and are governed solely by that provider's security infrastructure and privacy practices.

je772 retains only the transaction reference, amount, currency (BDT), timestamp, and payment method type. This data is used solely for account reconciliation, withdrawal verification, and dispute resolution purposes. All financial data in transit between je772 and payment processors is protected using TLS encryption.

7Cookies and Tracking Technologies

je772.bet uses cookies and similar tracking technologies to ensure the platform functions correctly, maintain your session state, and understand how players use the site. The cookies we use fall into these categories:

• Strictly necessary cookies — required for core platform functionality, including session management, login authentication, and transaction security. These cannot be disabled without breaking basic platform features.
• Functional cookies — used to remember your preferences such as language setting and responsible gaming tool configurations, so you do not need to re-enter them on every visit.
• Analytics cookies — anonymised data used to understand aggregate player behaviour on je772, such as which pages are visited most and where users encounter friction. This data is never linked back to individual accounts.
• Security cookies — used to detect and prevent fraudulent access attempts, bot activity, and suspicious login patterns that could indicate account compromise.

You may manage or delete cookies through your mobile browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the je772 platform. je772 does not use third-party advertising cookies or cross-site tracking pixels.

8Data Retention

je772 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data — retained for the duration of your account's existence on je772 plus a minimum of 5 years after account closure, to meet anti-money laundering record-keeping requirements.
• KYC verification documents — retained for a minimum of 5 years from the date of submission, in line with standard identity verification compliance obligations.
• Marketing communication preferences — retained until you withdraw your consent or request deletion. Upon withdrawal of consent, your marketing preferences are updated within 5 business days and no further promotional communications will be sent.

9Data Security

je772 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of personal data at rest, access controls limiting data access to authorised personnel only, regular internal security reviews and vulnerability assessments, and dedicated fraud detection systems that monitor account activity in real time.

While je772 takes all reasonable precautions to secure your personal data, no internet transmission or digital storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights or freedoms, je772 will notify affected users as promptly as practicable and take all necessary remedial steps to contain and address the breach.

10Your Data Rights

As a je772 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. je772 aims to respond to all data rights requests within 30 calendar days of receipt.

11Protection of Minors

je772 is strictly an adult platform for players aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under 21 years of age. If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on je772 or provided personal data to us, please contact our support team immediately at [email protected]. Upon verification, we will take immediate steps to close the account and securely delete all associated personal data.

12International Data Transfers

je772 operates primarily from within Asia and processes most player data locally. In some cases, data may be transferred to or accessed by third-party service providers located outside Bangladesh — for example, identity verification providers or game content platforms. Where such transfers occur, je772 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that bind the receiving party to standards equivalent to those applied by je772 itself. By using je772, you consent to such transfers where they are necessary for the provision of our services.

13Changes to This Privacy Policy

je772 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will notify registered players via the email address associated with their account or via an in-platform notification upon next login. The revised Policy will display an updated "Last Updated" date at the top of this page.

Your continued use of je772 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting support.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way je772 handles your personal data, please contact our support team. We are available 24/7 via live chat on je772.bet or by email. Please do not include sensitive account credentials such as passwords or full payment method details in any email communication.